Fusion Center Operations

The HMS Team brings together experienced and effective performers in support of mission critical IT requirements, datacenters and computer facilities. HMS Company has served as an IT solutions firm providing value-added services to federal, state, local and commercial clients since its inception in 1995.

HMS provides certified and field proven staff members that can provide support to the level of expert for the varied network, Server and PC environments deployed in enterprise networks. These include Windows, UNIX and Linux solutions. On the networking and telecommunications side, we are able to support solutions from such vendors as Cisco, Lucent, Nortel Networks and others. Our Help Desk professionals are experienced with the leading integrated Help Desk solutions (e.g. Remedy) and utilize a mature, field proven problem resolution process that employs automated tools, defined procedures and subject matter expertise.

Our hardware maintenance, installation and support expertise extends to all types of network and telecommunications equipment to include routers, switches, PCs, MAUs, printers, hand-helds, wireless devices (e.g. access points, antennas etc.), cell phone devices (e.g. Blackberry, Microsoft Windows Pocket PC/Mobile based etc.) and so on. As a proven provider of state of the art wireless, mobile communications and enterprise networking systems, HMS has demonstrated over the last decade its ability to support emerging technologies.