Corporate Experience

Create and deployed a 24 x 7 nationwide operational and fully functional User Support Contact Center for the Exercise Information System (EXIS).

  • Automated ticketing system
  • Full functional contact facility
  • Technical Infrastructure
  • Workstations
  • Toll Free Access
  • Integrated Voice Response (IVR)

U.S. Department of Navy, Norfolk VA

  • 4X7 Regional Emergency Management Services
  • Seven (7) Strategic Commands:

Washington, DC Metropolitan Police Department (MPD)

  • Intelligence and Synchronized Fusion Center Operations
  • Network Operations

Nuclear Regulatory Commission

  • Cyber Security Situational Laboratory Operations
  • Incident Response
  • Forensic Investigations

U.S Department of Agriculture

  • Incident Management Response
  • Safety and Sustainability Planning
  • Emergency Management Services
  • Strategic Planning and Decision Support
  • Training

Fort Campbell, Kentucky

  • E-911 Police and Fire Center Support

Department of Homeland Security (DHS)

  • System Design, Development, Implementation
  • 24X7 Information Security/Intelligent Analyst
  • Security and Awareness Training
  • 24x7 Surveillance Watch Center
  • Industry Outreach
  • Program Management